14-day money-back guarantee
If Commitwise Pro isn't right for you, ask for a refund within 14 days of a payment and you'll get the full amount of that payment back. This applies to your first payment and to every renewal, monthly or yearly. No questions asked.
How to ask
Email commitwise@kairoom.dev from the address on your Commitwise account (or the one you paid with), or reply to your Lemon Squeezy receipt. Tell us which payment you'd like refunded.
Payments are handled by Lemon Squeezy, our reseller, so the refund comes from them, to the card or account you paid with. It usually shows up within 5–10 business days, depending on your bank. Pro access ends when the payment is refunded.
After 14 days
Payments older than 14 days aren't refundable, but you can cancel any time from Your account → Manage subscription. Cancelling stops the next renewal, and you keep Pro until the end of the period you've paid for.
Exceptions
- If you were charged by mistake (for example twice for the same period), we'll refund the extra charge whenever you tell us.
- If we close your account for a reason that isn't your fault, or stop offering Commitwise Pro, we'll refund the unused part of your current period.
- We may refuse refunds where they are clearly being abused, for example repeated buy-and-refund cycles.
This policy doesn't limit any rights you have under the consumer law of your country.